October 04, 2001
Conversation maps
THE NET, besides the e-mail service, provides many tools - Newsgroups, Instant Messengers and Discussion Boards - that facilitate collaborative tasks. Newsgroups, whose data get archived and can be studied by anybody at anytime, present immense possibilities for scientists, sociologists and marketers. This column discusses a research project that attempts to evolve a mechanism to understand the various aspects of conversations that take place in the Newsgroups.
